MIMASA (“we”, “us”, “our”) respects the privacy and security of all individuals who use www.mimasaindia.com (“website”). Our Privacy Policy outlines the types of personal information we collect, how we use it, with whom we share it, and the security practices we implement to safeguard your data.

1. What do we do with your Information

When you visit or interact with our website, we may gather certain types of information to help us serve you better:

• Personal Information: This includes your name, email address, phone number, shipping and billing details, payment information, and any other data you share while placing an order, subscribing to our newsletter, or creating an account.
• Usage Data: We collect information about how you use our website — such as your IP address, browser type, device details, pages visited, time spent on the site, and links you click.
• Cookies & Tracking Technologies: We use cookies and similar tools to enhance your browsing experience, personalize content, and analyze how our website is performing.
• Email & WhatsApp marketing: With your permission, we may send you emails and WhatsApp messages about the website, newsletter, new products and other updates.

2. Purpose of Collecting Information

We use the information we collect to make your experience with MIMASA smooth, personalized, and secure. This includes:

• Processing and fulfilling your orders efficiently.
• Communicating with you regarding your purchases, promotions, or any inquiries.
• Operating, maintaining, and enhancing our website and overall services.
• Personalizing your shopping experience to better reflect your preferences.
• Sharing updates and marketing messages — but only when you’ve given us consent.
• Fulfilling legal requirements and enforcing our Terms & Conditions when necessary.

3. Sharing of Information

We value your trust and handle your information with care. Your details may be shared only in the following cases:

• Third-Party Service Providers: With trusted partners like Shopify, Razorpay, PayPal, Shopify Payments who assist us in running our website, processing payments, fulfilling orders, and analyzing data. These providers are required to maintain strict confidentiality and protect your information.
• Legal Obligations: If required by law or in response to a legal process, we may share your information with relevant authorities or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, and we will notify you if such changes occur.

We never sell or rent your personal information to third parties.

4. Security

We take the security of your personal information seriously and use appropriate measures to protect it from unauthorized access, disclosure, alteration, or loss. While we do our best to keep your information secure, please note that no online platform or electronic storage system can be 100% completely secure. We use industry-standard safeguards to protect your data but cannot guarantee absolute security.

5. Cookies

We use cookies to keep track of your current shopping session so that we can store items in your shopping basket which enhances your personal shopping experience and makes the interaction between users and websites faster and easier. We do not use cookies to collect or record information such as your name, address or payment details. Website analytics use cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

6. Age of Consent

By using this website, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority and allow any minor dependents to use this website, you do so with your full consent and responsibility.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at mimasabypalak@gmail.com